Person Centred Care Training by Shreeji Training

We at Shreeji Training think that care must always be about the person receiving it. It’s not a slogan, it’s a mindset, a behavior, and a delivery of support that honors the individuality of each person. Our Person Centred Care training is aimed at enabling care professionals to put people at the center of every decision, every plan, and every interaction.

Understanding the Person Behind the Patient

In most care environments, there is a tendency to view individuals as a list of needs, diagnoses, or restrictions. But genuine care starts when we look beyond these labels. Person centred care training moves the emphasis from what is wrong with someone to who they are, what is important to them, and how they wish to live.

With our training, students acquire the competence and understanding to identify every individual’s values, preferences, background, and personality. Regardless of whether an individual lives with dementia, learning disabilities, physical disability, or just growing older, his or her life story and choices must always direct the care they receive.

What Makes Our Training Unique?

We haven’t constructed our courses from books alone, but from decades of healthcare and social care experience. Each module takes its cue from real-world scenarios experienced by our trainers. That way, learners receive more than theory alone—they receive solutions that they can implement immediately on the job.

Our methodology is interactive, reflective, and very practical. We invite participants to look at their own habits, biases, and attitudes. We ask them to exchange experiences, ask questions, and learn from each other. This develops real understanding rather than superficial knowledge.

Key Topics We Cover

Some of the topics covered in our Person Centred Care training are:

• What is Person Centred Care?

We discuss its origins, why it is important, and how it contrasts with established care paradigms. By gaining this insight, learners find out what it actually means to put the individual at the centre of all care activities

• Listening and Communication Skills

Effective person centred care relies on effective, two-way communication. We teach participants to listen keenly, communicate clearly, and engage with individuals even when verbal communication is difficult.

• Understanding Values, Beliefs, and Preferences

Culture, religion, life history, and personality all influence the way an individual prefers to be cared for. We educate learners in how to pose the correct questions—and how to listen to the responses.

• Supporting Choice and Independence

Despite needing help, a person can still be autonomous. We assist staff in achieving the perfect balance between safety and independence.

• Recognising and Preventing Institutional Routines

Sometimes, care routines and systems inadvertently remove choice. We teach individuals to notice those habits and propose alternative options.

• Developing Care Plans That Represent the Whole Person

A care plan can be more than a tick-box list. It can explain how and why the person wishes to live. We teach learners how to develop comprehensive, respectful, and realistic plans.

• Dignity, Respect, and Compassion

These are not buzzwords. We explore how they work in practice, and how to get them into everyday care.

• Working with Families and Support Networks

We promote the value of drawing on relatives’ involvement in care planning, and how to sustain healthy, respectful relationships.

Who Is This Training For?

Whether you are beginning your career in care or have been working in it for many years, person centred thinking is for everyone. Our training is tailored to:

• Care assistants and support workers
• Nurses and healthcare assistants
• Social workers
• Home care staff
• Managers and team leaders
• Volunteers and community carers
• Anyone who works with people requiring support

Whatever your job, if you work with people, person centred care training is for you.

Flexible Delivery to Suit Your Needs

We know that no two organisations are alike. That’s why we have flexible training styles:

• Face-to-face sessions: Ideal for teams who prefer hands-on, discussion-based learning
• Virtual classrooms: Perfect for remote learners who nonetheless desire interactive experiences

• Custom in-house workshops: Designed to suit your organisation’s needs, culture, and challenges
• Refresher courses: Suitable for individuals who require to refresh their knowledge and revitalize their viewpoint

Whether you require a one-off session or a regular training programme, we can suit your schedule and objectives.

Real Results, Real Impact

We’ve seen the difference person centred care training makes, not just in documentation, but in the atmosphere of a care setting. Clients feel heard. Staff feel empowered. Families feel reassured.

Our training helps reduce incidents of distress and conflict, improves staff retention, and raises the standard of care across the board. When staff are confident in their ability to support the person—not just the condition—everyone benefits.

Accreditation and Certification

On completion of the course, all participants receive a certificate of attendance or achievement (depending on assessment needs). This demonstrates a strong commitment to compassionate, values-based care and can support professional development or compliance with CQC expectations.

Why Choose Shreeji Training?

Shreeji Training specializes in providing high-standard, person centred training for care professionals throughout the UK. Not only are our trainers experts in their fields—but they’re dedicated individuals who have a passion for genuinely improving the lives of people who provide and receive care.

We blend skill with compassion. We create each course with passion, and present it with clarity. We keep abreast of best practice and changing legislation to ensure our learners are always ahead of the game.

But above all, we stand behind what we teach.

What Our Learners Say About Us

“The trainer opened my eyes to looking at things differently. I found myself doing things through habit and not because they were right for the individual.”

— Sarah, Care Assistant

“This course changed the way our staff communicate with residents. We’ve noticed fewer complaints and more smiles.”

— Tom, Residential Home Manager

“I thought I was being generous by rushing things. Now I take my time, and I ask more. It’s altered the way I care for people.”

— Amandeep, Support Worker

Let’s Put People First, Together

If you would like to create a culture of care that honors each individual as a complete person, we are here at Shreeji Training. We can work together to elevate the level of care and provide spaces where individuals feel heard, seen, and deeply cared for.

Get in touch with us today to book a course or discover more about how we can assist your team with delivering truly person centred care training.

To Book a Course:

Phone: 0208 596 5047

Email: marketing@shreetraining.com